We've compared with some other agencies and the price is higher, why?
Of course you can book a cheaper tour/hotel with another company, but please be advise that you get what you pay for! We've build our solid reputation with small independent group tours, private and clean transportation, better hotels and reliable services etc.
You enjoy the peace of mind, no hidden costs on tour program and hotel booking, friendly tour guide, good services, guaranteed satisfaction. We believe that we offer the value for money.
How do I check-in at the hotel?
Simply present your Voucher to the hotel's reception staff. The hotel will "at the time of your check-in time" already have your booking on record. If for any reason you should need a duplicate, please do not hesitate to contact us by email, online, phone or fax. Please always state your BOOKING NUMBER or your name.
How can I go your hotel from airport. Do hotels provide the pick-up service?
You can go to hotel by bus or taxi. So if you have a request, we will pick you up at the airport. The fee should be born by yourside. There are many hotels, that have the same name, so you must pay attention to the exact address of hotel.
Where do I keep my belongings?
Backpacks containing non-valuable items such as clothes and toiletries are usually left in the room. Valuables such as cameras, passports, mobile phone and money should always be safeguarded. All hotels will have a safe storage area and many larger city Hotels will have lockers in the rooms for your backpack. Theft is relatively uncommon in hotels but it would be nice to keep it that way. Either keep valuables with you or place them in the hotel's safekeeping facilities. If you do have something stolen, rep
Is the hotel responsible if I am the victim of a crime at or near the hotel?
A hotel cannot be held liable for crimes committed on or near the hotel premises unless it should have anticipated the crime (for example, the hotel is in a very high crime area) and could have prevented it, either by providing sufficient warnings or taking better security measures. In such situations, the hotel's general duty to warn you about dangerous conditions may extend to a duty to warn about crime in or around the hotel. Furthermore, the hotel's actions -- such as failure to install proper locks on windows and doors, provide adequate lighting in parking areas or take adequate measures to ensure that passkeys are not used by criminals -- may make the hotel at least partially liable.